• IT Infrastructure Development
• Business Continuity Disaster Recovery Services
• Turnkey Software Development
• On-Site Contracting Services

• SAN/NAS Integration and Capacity Planning
• UNIX - Windows Integration
• UNIX Administration, Integration and Maintenance
• Windows NT Administration, Integration and Troubleshooting
• Performance Tuning
• LAN/WAN Consulting and Capacity Planning
• Information Security, Threat/Vulnerability Analysis, Hot-Site Services
• Firewall Configuration And Maintenance
• System Hosting / Secure Web Hosting

SAN and NAS technology is fast becoming a popular method of providing data storage on corporate networks. Both are methods for connecting disk-storage directly to a LAN/WAN. A SAN or NAS solution would consist of a disk-array, a high-speed data switch(es) and a backup solution (tape-changer). While a NAS would utilise a fast Ethernet switch, a SAN most commonly uses a Fiber-Channel switch. The important difference is that a NAS is generally connected directly to your LAN/WAN whereas a SAN is usually connected to a private LAN that is then directly connected to your application or database servers. This provides you a centralized place to store data. You can configure multiple systems to share data through your SAN or NAS. Backup is simplified, as there is one data depository to backup and one backup system. These systems are generally designed with redundancy in mind, dual power-supplies, etc. You can configure the disk array with most popular RAID levels. However, since SAN and NAS are fundamentally different, it is important to purchase the correct technology to fit your application. Let us evaluate your needs and design a SAN or NAS solution to satisfy those needs.

This is probably the least understood process in the IT industry today. There are many IT professionals that understand UNIX and many more that think they understand Windows. Very few understand both and problems often arise when trying to get the two to work together in the same environment. UNIX is the most popular platform to run database servers. However, because of the popularity of the Windows operating systems, many of our customers feel that if they use Windows desktops they need Windows servers. This is untrue. You can utilize Windows desktops to access UNIX servers that present themselves as NT Servers. You can also use True Windows NT servers or any combination of UNIX and Windows. All can be made to exchange data seamlessly. In addition, UNIX servers can be configured to provide NT file and print services via a software package (Samba), which we can install and administer for you

UNIX is the most popular operation system for running application and database servers. With the recent introduction of Open Source UNIX (Linux/BSD) implementations, you as a consumer of IT technology now have many more choices when choosing a UNIX platform to run your application or database. Whether you are interested in using commodity Intel based hardware or mid-range Unix or IBM AS/400 System, an Open Source operating system may fit your requirements. Linux could be an excellent choice if you are interested in a more Graphic oriented platform. Many of our customers choose Linux for Desktops. Open Source UNIX also has the advantage of being nearly free. You can download any of these free Operating Systems from the Internet. Whether it is an integration between different Unix platforms, or integration with Open Source UNIX, we are able to design and implement it to meet your needs.

For customers that utilise a pure Windows environment, we provide a full range of services to meet your Windows needs. Contrary to popular belief, all of the Windows operating systems are very complex systems. To get the most out of your investment in Windows, these systems must run on the correct hardware. The operating system must be configured correctly and tuned to provide the best performance. We can provide recommendations for proper hardware, install the operating system for your application and tune the system to work properly. In addition, proper maintenance for the servers is very important. Should you already have an investment in Windows, we are happy to assist you with any problems you may have now or in the future.

No system works properly out of the box. Whatever systems you presently utilise, have either been tuned or need tuning. This process could be as simple as changing some parameters in the operating system or as complex as redesigning the disk layout and file system structure. In addition, tuning is an ongoing process. As your application changes (upgrades/updates) or your database grows, your systems will need minor tuning to keep them running at optimum performance. Many times customers will feel that their application is performing poorly and that they need a bigger, faster, better server. While we are also capable of selling you new hardware, many times we find that the operating system or application simply needs to be tuned. You have spent significant investments in your computer systems, get the most out of them by keeping them properly tuned.

Properly sized network connections are mandatory for applications to work properly. Whether your application is on the Internet or completely internal, a poorly designed or below-capacity network connection or infrastructure will frustrate your users. Internet users will typically leave after only a few seconds of waiting. We can administer your routers, upgrade existing equipment and make recommendations on future projects to ensure that your network performs as you need it to.

With the advent of the Internet and the proliferation of security problems via the Internet, having a Threat/Vulnerability Analysis performed is very important to ensure that you don't have an unseen risk. Also, it is essential to properly maintain your operating systems and application programs to keep them from being vulnerable. Simply keeping your systems patched is half the battle. There are many Companies entering the field, hoping to make some fast money. As a matter of fact, this is projected to be a major growth industry by IT analysts for the next 10 years. Having properly updated virus-scanning software is very important. However, this is a very small problem compared to the threat presented by an experienced hacker. Don't let your company's most valuable secrets be lifted off your servers. We can assist you in evaluating this risk.
Backup of your primary business systems is also very important for several reasons. The most obivous would be to protect your data in the event of some sort of disaster, which is important. A disaster can be anything from a disk drive failure to flooding to complete loss of your Data-Center. But have you considered how to recover from the attack from a skilled hacker? We have. We will evaluate your backup retention and rotation policies keeping in mind all of these factors. Should the unfortunate situation unfold where you lose your Data-Center, we can provide "Hot-Site" services. Our IT professionals have many years of experience in Systems Administration, System Integration and Information

Business users (and consumer users for that matter) should never access the Internet without a firewall between themselves and the Internet. There are far too many experienced hackers on the Internet today to take that risk. Hackers can access your company data without you ever knowing they were there. The media makes a tremendous fuss about the spread of computer virus via e-mail from the Internet. These are mostly destructive attacks perpetrated by "Script Kiddies" and do not generally yield useful information to the hacker. While this can certainly be a nuisance, this is not the real problem. A proficient hacker may download customer information, planning information, research data or anything else he deems useful and then sell it to your competitors. Also, in some countries this is deemed a worthwhile venture to prompt internal industry. You must ask yourself, what is more dangerous: the attacker you see or the one you don't? We have the expertise to design firewalls based on many platforms. We recommend UNIX, but we offer firewalls for NT if that suits your need. Many times we can utilise existing unused hardware that you may already own. However, if you do not have the necessary systems, we can also tailor make according to your budget with new or pre-owned equipment suitable for the application.

Free your company from maintaining costly computer equipment that quickly becomes outdated. As an extension of the firewall services, we will host your Web-sites on our equipment. We can also host many other applications on Unix platforms or Windows NT. We can also design and host integrated business and Internet applications, and we have professionals to support Oracle, Sybase and IBM databases (DB2, Informix, Lotus Domino). Let us know your situation, and we'll be able to provide you with first-class support.

At AceGem Consulting, we provide consultancy services on IT Disaster Recovery Services, such as follows:

• System, Network, and Application Analysis
• Critical Applications Selection and Evaluation (determine the number of users)
• Recovery Team Selection, Training, and Responsibilities
• Backup Procedure
• Recovery Procedure
• Reversion Procedure
• Disaster Recovery Operation Activities
• Disaster Recovery Plan Implementation and Test
• Project Presentation

At AceGem Consulting, we have the Consultants and Project Managers who are technically competent to oversee, customise, or custom build a business application, such as follows:

• Enterprise Resource Planning
  · Financial - FI, CO, AR, AP, GL, etc.
  · Human Resource-Personnel Development, Training, Time Management, Administration, etc
  · Sales and Distribution
  · Material Resource Planning
• Material Management
  · Production Planning
  · Inventory Management, etc.
• Customer Relationship Management
  · Customer Profile
  · Supplier Profile
  · Sales Tracking, etc.
• Banking
  · Retail - Consumer, Share Margin, Credit Card, Imaging, etc.
  · Wholesale - CRM, Central Bank reports, Document Management, etc.

With the support from our IT Search and Placement arm - Agensi Pekerjaan Ace Gemilang Sdn Bhd (a licensed recruitment firm), we are also able to supply contract staff to assist in any software development project. Key skills of these IT professionals include the following: